Shipping policy

Shipping Policy

Accurate Delivery Details

Please make sure your shipping address is entered correctly at checkout. This includes your full name, street address, house or flat number, postcode, and any delivery notes needed for your order to arrive safely.

INKIT cannot be responsible for delays, failed deliveries, or missing parcels caused by incorrect or incomplete delivery details. Orders affected by incorrect address information may not be eligible for a refund.

Processing & Delivery Times

Processing time refers to the time it takes for us to prepare and dispatch your order. Shipping time refers to the time it takes for the courier or postal service to deliver your parcel after dispatch.

Ready-made tattoo designs are usually processed within 1 business day, excluding weekends and public holidays.

Custom tattoo orders are made to order and may take around 3–4 weeks to be prepared and dispatched.

Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

PO Boxes

We may be able to ship to PO Boxes using Royal Mail. However, we recommend using a home or business address where possible to reduce the chance of delivery issues.

Depending on your location, we may use different delivery partners and reserve the right to choose the most suitable shipping carrier for your order.

Delivery Notes

Once an order has been fulfilled or dispatched, we are unable to change the delivery address.

Orders cannot be cancelled or refunded once they are in transit.

If a parcel is returned to us because of an incorrect or incomplete address, failed delivery attempt, or because it was not collected, any re-delivery costs will be the customer’s responsibility.

Delivery timeframes are estimates only. Delays may happen due to busy periods, courier issues, weather, strikes, customs checks, or other circumstances outside of our control.

International Shipping, Customs, Duties & Taxes

INKIT offers international shipping where available.

International orders may be subject to customs checks, import duties, taxes, or clearance fees depending on the destination country. These charges are set by the local customs authority and are the responsibility of the customer.

INKIT cannot predict, reduce, or cover customs duties, import taxes, or clearance fees.

Customs processing may delay delivery, and these delays are outside of our control.

By placing an international order, you agree that any customs duties, taxes, or import fees are your responsibility. If these charges are not paid, or if the parcel is refused or left uncollected, any return, reshipping, or related costs will remain the customer’s responsibility.

Policy Updates

INKIT may update this Shipping Policy from time to time. Any changes will be posted on this page.